I'm Not Receiving Email Alerts

Quick Fixes

1. Check Your Spam Folder

Most email issues are caused by overzealous spam filters.

1. Search your spam/junk folder for "Income Investor"
2. If found, mark as "Not Spam"
3. Add resend@income-investors.com to your contacts

2. Verify Email Address

Make sure we have the correct email:

1. Go to Settings → Profile
2. Check that your email is correct
3. If wrong, update it and verify the new email

3. Check Alert Preferences

Ensure alerts are enabled:

1. Go to Settings → Notifications
2. Verify "Dividend Cut Alerts" is toggled ON
3. Check that you haven't set email frequency to "Never"

Whitelist Our Email Address

Add resend@income-investors.com to your safe senders list:

Gmail

1. Find an email from us in spam
2. Click "Not Spam" button
3. Add to Contacts by clicking sender name → "Add to Contacts"

Outlook/Hotmail

1. Go to Settings → Mail → Junk Email
2. Click "Safe Senders"
3. Add resend@income-investors.com

Yahoo Mail

1. Find email in spam
2. Click "Not Spam"
3. Add sender to Contacts

Still Not Receiving Emails?

Contact us at support@income-investors.com with:

• Your email address
• Email provider (Gmail, Outlook, etc.)
• Date/time you expect email

We'll investigate and resolve the issue within 24 hours.