How to Delete Your Account and Data

How Deletion Works

There is no self-serve delete button in the app. To delete your account and your data, email support@income-investors.com with the subject line "Delete my account".

Please send it from the email address on your account, so we can verify the request is really from you. We will reply to confirm once the deletion is complete.

Before You Delete

Please know: Deleting your account is permanent and irreversible.

You will lose:

All saved portfolios and watchlists
Historical safety scores and alerts
Account preferences and settings
Any remaining subscription time (no refund)

Export Your Data First (Recommended)

Before you write to us, download a copy of your data:

Go to Settings → Privacy
Click "Export My Data"
Download the JSON file with your profile, your score requests, your alert preferences, your alert history and your premium-waitlist entries
Save this file for your records

What Gets Deleted (GDPR Compliance)

We delete all your personal data:

User profile (email, name, preferences)
All portfolios and holdings
Watchlists and alerts
Saved scoring requests
Email subscription data
Authentication credentials

Timeline: Data is permanently deleted within 30 days.

What We Keep (Legal Requirements)

For compliance, we retain minimal data:

Payment transaction records (required by Stripe/tax law for 7 years)
Anonymized usage statistics (no personal identifiers)

GDPR Rights

As a user, you have the right to:

Access: Request a copy of your data (Export Data button)
Rectification: Correct inaccurate data (Settings page)
Erasure: Ask us to delete your data (email support@income-investors.com)
Portability: Export data in machine-readable format (JSON)
Object: Opt out of marketing emails (Unsubscribe link)

Questions about privacy? Email support@income-investors.com